Shipping, Duties and Customs – What You Need to Know

Shipping, duties, and taxes

At Boatsmartz, we keep shipping clear and predictable. The price you see at checkout is the price you pay.

🇨🇦 Canada

All Boatsmartz products are made in Canada and ship from Surrey, British Columbia.

  • Canadian customers pay applicable sales tax (GST, HST, or PST) at checkout.
  • No customs duties or import fees apply.
  • There are no additional charges on delivery.

🇺🇸 United States

Boatsmartz products are made in Canada and qualify under the United States–Mexico–Canada Agreement (USMCA).

  • No large tariffs apply to USMCA-qualifying goods.
  • U.S. imports are still subject to duties, taxes, and customs processing fees.
  • We collect these charges upfront at checkout using Delivered Duty Paid (DDP).

The landed cost shown at checkout is final. Your order arrives with no surprise fees at delivery.

🌍 International shipping (outside Canada and the U.S.)

At this time, Boatsmartz ships only within Canada and the United States.

We previously offered international shipping, but rising carrier and customs costs made it difficult to deliver a fair and predictable experience. We may reopen international shipping in the future with updated pricing and rules.

Frequently asked questions

Will I have to pay duties or taxes?

Canada:
No. You only pay standard Canadian sales tax.

United States:
Yes. Duties and taxes apply, and we collect them at checkout so delivery is smooth.

What about U.S. orders under $800?

As of August 29, 2025, the U.S. government ended the Section 321 rule that allowed small imports to enter duty-free. All cross-border shipments now require customs clearance, regardless of value.

Who collects these charges?

We collect duties and taxes at checkout and remit them through our shipping partners to U.S. Customs. Boatsmartz does not keep these fees.

Will I get a bill at delivery?

No. Because we ship Delivered Duty Paid, everything is handled upfront. Your package is delivered without additional charges.

What happens if I refuse delivery?

If a prepaid order is returned to us, we will refund the product price once it arrives back at our facility. Shipping costs and duties or taxes already remitted to customs are not refundable.

What makes Boatsmartz different?

Our products are Canadian-made and qualify under trade agreements like USMCA. This helps U.S. customers avoid large tariffs that may apply to goods manufactured elsewhere.

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